Taylor Swift Is «Pissed,» Says Ticketmaster Assured Her They May Deal with Demand

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Now Swift herself has weighed in by way of a message on her Instagram story. Within the message, she says she’s introduced many points of her profession in-house with a purpose to keep away from these sorts of fiascos. She says Ticketmaster assured her a number of occasions that their servers may deal with the acute demand. And she or he declares that the poor consumer expertise “actually pisses me off.” Right here’s the message in full:

Nicely. It goes with out saying that I’m extraordinarily protecting of my followers. We’ve been doing this for many years collectively and over time, I’ve introduced so many parts of my profession in home. I’ve carried out this SPECIFICALLY to enhance the standard of my followers’ expertise by doing it myself with my group who care as a lot about my followers as I do. It’s actually tough for me to belief an outdoor entity with these relationships and loyalties, and excruciating for me to simply watch errors occur with no recourse.

There are a mess of explanation why individuals had such a tough time making an attempt to get tickets and I’m making an attempt to determine how this example may be improved shifting ahead. I’m not going to make excuses for anybody as a result of we requested them, a number of occasions, if they may deal with this sort of demand and we had been assured they may. It’s actually superb that 2.4 million individuals received tickets, but it surely actually pisses me off that numerous them felt like they went via a number of bear assaults to get them.

And to those that didn’t get tickets, all I can say is that my hope is to supply extra alternatives for us all to get collectively and sing these songs. Thanks for desirous to be there. You haven’t any concept how a lot which means.

Presumably the bit about offering extra alternatives doesn’t imply she’s including much more North American dates to this tour, however hey, crazier issues have occurred.

UPDATE: The New York Occasions studies that the Justice Division has opened an investigation into Ticketmaster, centered on whether or not Stay Nation Leisure has abused its energy over the stay music business. A number of nameless sources advised the Occasions that DOJ has been ongoing since earlier than the Taylor Swift debacle and dates again a number of months.


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